Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
How we use collected information
Xenia may collect and use Users personal information for the following purposes:
- - To improve customer service
- Information you provide helps us respond to your customer service requests and support needs more efficiently.
- - To personalize user experience
- We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- - To improve our Site
- We may use feedback you provide to improve our products and services.
- - To process payments
- We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- - To run a promotion, contest, survey or other Site feature
- To send Users information they agreed to receive about topics we think will be of interest to them.
- - To send periodic emails
- We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service <http://www.xenia.com.au/user/712232513/web/pages.asp?PageID=1231&pagename=RETURNS> . If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Facebook Sweepstakes Terms and Conditions
By entering COMPETITION TIME “Promotion”, you are agreeing to the following terms and conditions:
1. STANDARD TERMS
1.1 Information on how to enter forms part of the terms of entry.
1.2This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook. You understand that you are providing your information to the administrators of this page and not to Facebook. The information you provide will only be used for communications related to this promotion.
2. WHO CAN ENTER?
2.1 Subject to clause 2.2, entry is open to all.
2.2 Employees and their immediate families of Xenia and their associated agencies and companies are not eligible to enter. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether by natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or first cousin.
3. HOW TO ENTER
3.1 The competition commences on Thursday, 31st January 2013 (AEST) and concludes on Thursday, 14th February 2013 (AEST) (“the Competition Period”)
3.2 In order to enter the competition entrants must “Like” or have “Liked” the Xenia Facebook page.
3.3 Entrants must go to http://www.facebook.com/xeniaboutique and ‘Like’ the page to enter the competition during the promotional period and enter their details on the promotional form.
2 x $200 Xenia gift vouchers for use online at xenia.com.au
TOTAL PRIZE POOL VALUE UP TO $400 (incl. GST)
4.1 The prize is not transferable, exchangeable or redeemable for cash.
4.2 In the event that any prize item is unavailable; the Promoter reserves the right to substitute a prize item of equal or greater value. Any taxes (other than GST, if any) which may be payable as a consequence of a winner receiving the prize are the sole responsibility of the winners.
4.3 In participating in the prizes, the winners agree to participate and cooperate as required in all editorial activities relating to the promotion, including but not limited to being interviewed and photographed. The winners grant the promoter a perpetual and non-exclusive licence to use such footage and photographs in all media worldwide and the winners will not be entitled to any fee for such use.
5. HOW TO WIN
5.1 Each entrant who has entered the competition over the Competition Period and registered all details in accordance with clause 3 will be entered into the prize draws. The random draw will take place at Xenia 83a Boundary Street, West End, Brisbane, QLD. on Thursady 14th February 2013.
5.2 That the competition has been won will be announced on the Xenia Facebook page within seven days of the draw. Winners will be notified via email.
5.3 The Promoter’s decision is final and the Promoter will not enter into correspondence regarding the result.
6. NO LIABILITY
6.1 In the case of the intervention of any outside act, agent or event which prevents or significantly hinders the Promoter’s ability to proceed with the competition on the dates and in the manner described in these terms and conditions, including but not limited to vandalism, power failures, tempests, natural disasters, acts of God, civil unrest, strike, war, act of terrorism, the Promoter may in its absolute discretion cancel the competition and recommence it from the start on the same conditions, subject to State Legislation.
6.2 Xenia and their associated agencies and companies will take no responsibility for prizes damaged or lost in transit, or late, lost or misdirected mail.
6.3 Xenia and their associated agencies and companies will not be liable for any misadventure, accident, injury, loss (including but not limited to consequential loss) or claim that may occur:
6.3.1 during the draw;
6.3.2 whilst undertaking any travel won on or connected with their entry into the draw; or
6.3.3 in the participation in any prize;
6.3.4 as a consequence of late, lost or misdirected mail;
6.3.5 due to the broadcast of any program relating to the competition or the publication of any material, including any statements made by any compare, staff member, journalist, other entrants or any other person;
6.3.6 in relation to failure any entry to be received by the promoter on account of technical problems or traffic congestion;
6.3.7 arising from or related to any problem or technical malfunction of any internet connect or lines or mobile communications network related to or resulting from participation in this promotion;
6.3.8 due to circumstances outside the Promoter’s reasonable control.
6.4 Xenia and its affiliates assume no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission; communications line failure, theft or destruction or unauthorised access to, or alteration of, entries, and reserves the right to take any action that may be available.
6.5 If, for any reason, this competition is not capable of being conducted as planned, including, but not limited, due to tampering, unauthorised intervention, fraud, technical failures or any other causes beyond the control of the Promoter which corrupt or affect the administration security, fairness, integrity or proper conduct of this competition, the Promoter reserves the right, in its sole discretion, to disqualify any individual who tampers with the entry process, take any action that may be available, and to cancel, terminate, modify or suspend the competition, subject to State Legislation.
7. PROMOTER’S DETAILS
The Promoter is:-
• 83a Boundary Street, West End
• Brisbane, Queensland, Australia 4101
83A Boundary Street, West End, QLD Australia 4101.
This document was last updated on Janurary 31st, 2013